FAQs

Yes, we offer free transportation to and from the Miami International Airport 24 hrs 7 days a week.

Valid international driver’s license, be at least 25 years old and a have a major international credit card. (Drivers between the ages of 21 and 25 may still rent a car but will be subject to an additional fee.)

We accept all major international credit cards. Ask about payments with debit cards or cash, as we may accept them pending on manager’s authorization.

Principal driver most have a valid driver’s license during the entire period of the rental agreement. It has to be an official document issued by the country’s government and must have international validity

Yes, a security deposit of $200 USD will be required an the time of rent and will be returned when the rental agreement is finalized. Florida residents will be subject to a $300 USD security deposit.

Yes, you can add up to 3 additional drivers per rent by paying a fee for each additional driver.

If there’s any change in your reservation, please call or email us to accommodate any changes.

If your travel plans or itinerary change, please let us know as soon as possible so accommodate any changes.

Yes, you can drop-off or pick-up your car at any time 24hrs a day 7 days a week.

Yes, just give us a call! You can extend the rental agreement as many days as need.

Yes, as long as it is included in the contract and all terms and conditions are accepted.

Debit cards and cash payments may be accepted pending on manager’s authorization

We do not charge any fees for early termination of contract.

Additional charges may be due if the car is return after the estimated time defined in the rental agreement.

Yes, the vehicle has to be returned with the same level of gas as it was received, not doing so will result in additional gas charges. You can also choose to pre-pay for gas.

Although it is not prohibited, our vehicles are not equipped to properly transport pets.

Call us to know about our current promotions.

Yes, we offer a 15% discount on the car rate for Government Officials.

Yes, we offer a 15% discount on the car rate for Veterans.

We offer unlimited miles/kilometers on all rents that are for over 3 days. Florida residents and for rents that last for less tan 3 days, will only include 150 miles per day.

We offer flexible pick-up and drop-off locations with previous notification via email or phone

Yes, we offer additional products for you to fully enjoy your trip:
Additional drivers
GPS
Child Seats
Cellphone line (SIM card)
Wi-Fi capabilities

Yes, our car fleet include all wheel drive vehicles and are available pending availability.

We currently do not offer car that are adapted to tow or attach a hich.

Citations are issued by the city or lawn enforcement entities when a traffic rule is violated by the driver. And it is the driver who is responsable to pay for it.

Best way to appeal a citation is to obey the traffic rules and parking enforcements. But if a citation is issued, it is up to the driver and owner of the rental agreement to appeal by his/her own means

Toll charges will be detailed at the end of the rental agreement

Yes, all our cars are equipped with “SunPass” for customers to pay for tolls seamlessly